Availability

Is there a waitlist for apartments?
Yes! Our waitlist is organized by unit type. To be placed on the waitlist, please visit our website at http://www.theamy.chnw.org/vacancies/ and press “apply now” associated with the unit type you would like to live in.

The waitlist is organized where current UD Residents have first priority. Then the general public that applies is organized by date they completed an application to be on the waitlist. Applicants may change their preferred unit type at anytime by contacting the Leasing Office. This will not affect your spot on the waitlist.

 

What happens if I change my mind about living at The Amy, after applying for the waitlist?

By placing your application on the waitlist, you are not required to move into The Amy. It just allows CHNW the ability to keep you informed on what the next steps are.

We are not accepting application fees at this time. We will ask for application fees once we are closer to the opening date, and ready to perform the criminal and rental history check.  

 

What does pre-leasing look like?

When the time comes, CHNW will ask students on The Amy waitlist to provide a application fee of $45. The application fee covers the cost of performing a criminal and rental history check. Please note, that even in the case of denial, application fees are non-refundable.

After approval, if a student wishes to a hold a unit they will be responsible for a paying a $100.00 holding deposit and signing a Lease Execution Agreement.

If you decide not to move-in, your holding deposit is non-refundable.

 

What is a Lease Execution Agreement?

A Lease Execution Agreement is an agreement between CHNW and a resident/s. It is a written commitment that CHNW will providing a unit, and the resident intends to move-in on a specific date.

If for any reason CHNW fails to provide a unit by the specified date, and the student decides to not move into The Amy, the holding deposit will be refunded. If a student chooses to not move-in for personal reasons, the holding deposit non-refundable.

 

Lease Signing

Once we are closer to the move-in date, our team will reach out to all students moving-in to electronically sign their lease and answer any remaining move-in questions.

 

Move-in

Due to the high volume of move-ins CHNW requires that all new residents schedule an appointment to pick-up keys from the Leasing Office on your move-in day. If you do not schedule an appointment in advance, it is likely that our team will be unable to accommodate your key pick-up.

 

What length of leases do you offer?

Residents can choose to sign a 6, 9 or 12 month lease. The rental rates do not changed based on the lease length. Once leases end, residents have the choice to renew their lease, allow it to become month-to-month or provide a 30 day notice of intent to vacate.

 

What types of floor plans do you offer?

The Amy has 5 different types of studios, and 2 types of one-bedrooms. You can view the unit floor plans on our website: http://www.theamy.chnw.org/floor-plans/

 

What appliances are included in the apartments?

All studios feature a kitchenette that come equipped with a mini-refrigerator, microwave, and sink. One-bedrooms offer full-sized kitchens.

The Amy will has three full stocked community kitchens, accessible to residents 24/7.  Each community kitchen has a full sized kitchen with an oven, stove top, dishwasher and full refrigerator. Additionally, community kitchens will have a lounge and tv area.

 

How can I schedule a tour?
At this time we are unable to provide tours. To stay in the loop about tours and other Amy updates, join our waitlist today!

Pricing

What does it cost to apply?
Application screenings fees are $45, which covers a rental history check and criminal background check.

Current University District Residents will not have to pay the application fee when transfering to The Amy.

 

How much is the deposit?
If you are approved you will need to pay a holding deposit within 72 hours of approval to secure the apartment. The total security deposit of $500* must also be paid by move in. You can pay this either by check, money order, credit/debit card, or online through your tenant portal.

*Security deposit is subject to increase based on credit and/rental history.

 

When is rent due, and how can I pay for it?
Rent is due on the 1st of every month and CHNW offers an 8-day grace period. Rental payments received after the 8th of the month will incur a $50.00 late fee. Payments can be made online by eCheck or with a check or money order made out to CHNW and brought to the leasing office.

Credit card payments in the office result in an extra $20.00 merchant fee and credit card payments online result in a fee starting at $18.00 and going up depending on the amount paid. Partial payments are not accepted.

 

What happens if I do not pay my rent on time?
A $50.00 late fee is charged and a 72-Hour Notice for Nonpayment is sent on the 9th of each month to residents who have not paid rent. If you do not pay rent on time and receive a 72-Hour Notice, you are required to pay within 72 hours (3 days) or you will be asked to leave the community. Failure to comply with a 72-hour notice may result in CHNW filing an eviction.

 

What if I can’t pay rent until after the due date?
For residents who cannot pay rent until after the 8th (due to financial aid schedules, delays in paychecks, etc), CHNW offers two opportunities per calendar year for residents to move their due date for rent until the end of the month. To do this, residents must come to the leasing office and complete a petition for late payment agreement prior to end of the day on the 8th. Residents who are unable to come in person can complete a form digitally by email request.

 

Can my roommates and I pay rent in separate checks or separate online payments?
No; since CHNW has joint responsibility leases, rent must be submitted in one check or one complete payment. Residents who do need to submit two separate payments can submit two money orders or cashiers checks (cash-equivalents).

 

Can I pay my rent ahead of time?
CHNW can accept rent up to three months of rent paid in advance.

Application

How do I apply?
To apply to be on the waist list, please visit our website here: http://www.theamy.chnw.org/vacancies/

Once pre-leasing begins there will no longer be a waitlist. Prospective residents can apply online, where units will be first come first serve.

 

What is CHNW’s rental criteria?
CHNW requires all applicants fit our student status requirements; in addition, CHNW completes a screening that includes criminal background, credit history and rental history. Since CHNW serves students who often may not have established credit or rental history, lacking either does not impact the outcome of the screening. CHNW’s rental criteria can be read in full here: Rental Criteria

 

The application says I need to show proof of enrollment. How do I do this?
If you go to a school verifiable through the National Student Clearinghouse (including Portland State, PCC, and PNCA, among others) you can download your enrollment letter through your school’s student portal. Otherwise students can obtain their enrollment letter through the Registrar Office.

Some students are unable to be verified through the National Student Clearinghouse for various reasons, including anyone who does not have a social security number. Any student who cannot be verified through the Clearinghouse will be required to provide alternative documentation of enrollment, which can be one of the following:

  • a letter from the registration office at your school stating you are enrolled
  • an I-20 document (for international students)
  • a certificate of enrollment printed from your PCC or PSU banweb account. For information on how to do this, please see the leasing office or your school.

 

If I am not currently enrolled but will be enrolling next term, what kind of documentation do I need to provide?

Students enrolling for the first time the following term (for example, residents who apply to move into CHNW housing over the summer with plans to start classes in Fall term) can submit an admission letter stating they are admitted and set to begin classes.

 

Can I apply even if I do not see an apartment available?
We can only accept applications for apartments currently posted as available on the CHNW website. You can schedule a tour or get more information at anytime from our leasing team. To schedule a tour please contact ud@chnw.org.

 

Do I need a cosigner?
CHNW does not require cosigners. By not requiring co-signers, CHNW aims to provide an accessible rental experience to those who may be first time renters, as well as an opportunity to build positive rental history in their own name.

 

How long does the application process take?

Completed applications are screened by Bemrose Consulting Inc, an independent screening company, and typically take 2 – 5 business days to process. Once a screening report is completed, applicants are contacted by email with the screening results and next steps.

 

Do I have to be a student to live with CHNW?

As a student housing community CHNW requires all residents be enrolled at least half-time as students in a higher education institution and/or the partner or dependent of an eligible student.

 

Can my boyfriend/girlfriend/partner/spouse live with me if they are not a student?

Absolutely! If you are eligible as a student, your non-student partner is also eligible to live with you. Any dependent over the age of 18 will be required to submit an application.

CHNW defines a partner as an individual who identifies as being in a committed relationship with the eligible applicant.

 

Who qualifies as a dependent?

CHNW defines a dependent as an individual under the age of 18 who is reliant on the eligible applicant for support, or an individual of any age with a disability that necessitates reliance on the eligible resident for support.

 

Can you help me find a roommate?

Unfortunately, CHNW does not provide roommate matching services. If you are looking to find a roommate, we encourage contacting your college and/or using Craigslist or other online boards as resource for finding a roommate.

 

Is there a maximum number of residents allowed per apartment?
Landlord Tenant Law states the maximum number of people that can reside in a unit is two people per the number of bedrooms, plus one. Meaning two residents are allowed in a studio, three in a one bedroom, and five in a two-bedroom.

 

Can I have a pet?
Up to 2 cats are allowed with a $200 extra pet deposit and signed pet agreement. Dogs are not allowed in our apartments. Caged animals (such as reptiles and rodents) are allowed upon approval from the Leasing Office. CHNW follows Fair Housing Laws in reference to service and therapy animals.

 

Are the apartments furnished?

The Amy is the only building within CHNW that has furnished units. All studios in The Amy will have murphy bed and be furnished. One-bedrooms will not be furnished, and ADA studios will have ADA approved furniture.

Move-In

What utilities are included in the rent?
The Amy’s rent is all inclusive. Meaning that each month’s rent covers water, sewer, garbage, electricity, internet, and furniture.

How do set I up my utilities?
No need to set up utilities at The Amy! Your monthly rent covers all of it.

Is renters insurance required?
Renters insurance is not required, but CHNW recommends purchasing it through an insurance provider – monthly fees are typically very low and insurance can cover property damage costs related to things like floods, fires, theft, and other unforeseen events.

General Building Info

Where can I park my car?

There will be around 30 parking spaces in The Amy parking garage, located under the building. Parking spots will be reserved through the Leasing Office for a monthly fee. The cost for parking your car at the Amy is to be determined. Once we are closer to They Amy’s opening date, a waitlist will be made for those that desire a parking space.

A permit for street parking can also be purchased through the City of Portland for $60/year to park in “Zone B.” To get this permit you do need to fill out this form: https://www.portlandoregon.gov/transportation/article/87922

Street parking is extremely limited. Purchase of a Zone B parking permit does not guarantee you will find parking. We highly encourage residents to thoroughly research the Zone B parking zone before purchasing a permit. Thankfully, the Amy is close to the max and has ample bike storage.


Where can I park my bike?

The Amy will have bike racks in each unit and additional community bike cage in the parking garage. The community bike cage requires a resident fob for entry.

There is no monthly charge for parking your bike in the garage.

How do I dispose of trash and recycling?

Each floor will have a centrally located garbage and recycling room. Each room will have a  recycling bin for paper, a glass bin and a trash chute.

Please take care to dispose of things appropriately depending on material.  Mixed recycling blue bins are clearly marked and dedicated for (clean) paper, cardboard, plastics and metals.  

See full list here: http://wmnorthwest.com/portland/recycling.html

Glass can be disposed of in clearly marked glass-only recycling bins. Please avoid disposing of glass down the trash chute if possible.  Items can shatter and send sharp pieces flying, potentially injuring another resident or a staff member.

Learn more about trash and recycling services and protocols from the City of Portland and Waste Management.

Is there a kitchen in the units?

All studios feature a kitchenette that come equipped with a mini-refrigerator, microwave, and sink. One-bedrooms offer full-sized kitchens.

The Amy will has three full stocked community kitchens, accessible to residents 24/7.  Each community kitchen has a full sized kitchen with an oven, stove top, dishwasher and full refrigerator. Additionally, community kitchens will have a lounge and tv area.

 

Do unit have bathtubs?

Each studio has its own private bathroom, equipped with a shower, toilet and sink. One-bedroom units include a bathtub.

Requesting Maintenance

Maintenance concerns will be addressed in the order they are received, with urgent needs taking priority. Depending on workload, requests will generally be completed within 1 to 3 days.

If residents would like to make a maintenance request, contact the Community Resource Center or the Leasing Office, or submit a request through your online tenant portal. CHNW staff do not address needs related to personal belongings, such as hanging a mirror or assembling a shelf.

Where can I do laundry on site?

Laundry facilities are located on the 2nd-5th floors. Laundry can be paid for by a credit or debit card. CHNW staff recommends remaining in the vicinity of the laundry room while washing your clothing.

Other Leasing Topics

Why am I receiving a violation or noncompliance notice? How does it impact me?
Late payments and violations including smoking in nonsmoking areas, illegal pets, noise disturbances, and unauthorized roommates is documented on your account in your rental history with CHNW.

As many property management companies request rental references, receiving violations and/or noncompliance notices can impact your ability to rent elsewhere.

How do I add a new roommate to my lease?

To add a new person to a lease, they first need to submit an application and be approved through the screening process. Once approved, the new roommate and any current residents will come to the leasing office and complete the paperwork necessary to add them to the rental agreement.


I’m moving out and I want to have someone else take over my lease. What do I do?

Residents are responsible for finding a student to take over their lease. The prospective resident will need to submit an application and be approved through the screening process. Once approved, they will come to the leasing office with the current residents and complete the paperwork necessary to add the new resident and remove the outgoing residents.

In cases like this, it is best to check in with the leasing office before beginning the process so you know policies around deposits and existing damages.


My lease is ending soon. What are my options?

All residents receive a notice 3-months prior to the lease end date informing residents of their lease end and listing the new rental rate for renewals. As a lease is ending, residents are required to sign a new lease or move out.

If you would like to renew your lease, contact the leasing office for more information and renew your lease at least 30 days before your lease expires. If you would like to move out at the end of your lease, be sure to contact the leasing office at least 30 days in advance to complete a Notice to Vacate form.

What if I need to move before the end of my lease?

CHNW charges a lease break fee equal to 1.5X the amount of rent or charges through the end of the lease, whichever option is less. A 30-day notice is not required if the lease is being broken. Please contact the CHNW Leasing Office as soon as possible if you know you need to move out before your lease ends.


Am I still eligible to live with CHNW if I take a term off from school?

Yes; CHNW’s student policy allows residents to take one term off per school year. Otherwise, residents are expected to be enrolled at least half time at least three terms during the school year.

I’m graduating but I still have a few months left on my lease! What are my options?

CHNW’s student policy allows residents to continue living with CHNW up to three months (one term) after they graduate as an opportunity to transition into other housing.

If a resident graduates and wants to move before the end of their lease, they can provide documentation that they have graduated to the leasing office and the lease break fee will be waived.

My lease is ending, but I only have a few months left until I graduate and plan to move out. Can I stay until I graduate?

Yes; CHNW is flexible to waive lease break fees and make other arrangements for current residents who are graduating in less than six months when their lease ends. Please contact the leasing office for more information.


What if I need help when the office is closed?

If a current resident needs immediate assistance when the Leasing Office and Community Resource Center are both closed, please call our after hours number to get in contact with the on-call resident ambassador.

Can I have a friend stay in my apartment with me as a guest?
Residents must accompany their guests at all times while on CHNW property, and are 100% responsible for the behavior of their guests when they are onsite. Under CHNW’s rental agreement, guests are allowed to stay for up to 10 days consecutively or 20 days scattered throughout the year.


Is someone allowed to live with me without being on the lease?
No. All residents living in the community longer than 10 days must be approved through the screening process and sign onto the rental agreement. Failure to do so results in a lease violation that appears on the resident’s rental history.


I have roommates and I know all CHNW leases are “joint responsibility”. How does this impact us?
CHNW’s joint-responsibility leases mean each person on the lease is equally responsible for rent payments, damages, and other fees. Payments must be submitted together totaling the full amount. If a roommate moves out unexpectedly, anyone left in the apartment is still responsible for making up the difference in rent. If one roommate causes damage to the apartment, the charges for the damage are applied to the shared account and all roommates are ultimately responsible for cost.


If a roommate wants to move out, all members of the lease will need to sign an agreement stating that they are no longer responsible. If there are ever changes in roommates, residents must inform the leasing office to ensure CHNW’s records match who is living in the apartment. Allowing someone to live in an apartment without being on the lease is a violation of the terms of the lease. CHNW recommends choosing roommates wisely and setting up a roommate agreement at move-in establishing expectations.

Move-Out

I want to move out at the end of my lease. Is a 30-day notice required?
Yes, a 30-day written notice to the leasing office is required of all residents if they plan to move at the end of their lease. Residents who do not submit a notice to vacate 30 days in advance will be charged for the 30-day period after the notice is submitted. Residents can complete a Notice to Vacate form in the leasing office or electronically by request.


What if I need to move before the end of my lease?
CHNW charges a lease break fee equal to 1.5X the amount of rent or charging through the end of the lease, whichever option is less. A 30-day notice is not required if the lease is being broken. Please contact the CHNW Leasing Office as soon as possible if you know you need to move out before your lease ends.

What will I be charged at move out?
In all cases, a carpet cleaning charge of $50-$65 will be deducted from the security deposit. Other damages and cleaning costs outside of normal wear and tear will be subtracted from the deposit based on the condition of the apartment after vacating. Information about move out charges and expectations of the condition of the apartment can be found here: Move Out Information.

How soon will I get my security deposit back?
Deposits are refunded 31 days after you move out in the form of a check and mailed to the forwarding address provided by the resident.


I have roommates. Who gets sent the deposit check?
Unless otherwise indicated, the deposit refund check will be issued to all the names on the rental agreement, which requires everyone on the lease to go to the bank together to cash it. If you are moving out and prefer the check be made out to only one resident on the lease or a third party, please inform the leasing office in writing or fill out the waiver on the back of the Notice to Vacate form.


Where can I donate items I no longer want?
CHNW encourages residents to donate furniture and other items they do not need whenever possible. Some donation services will even pick up from your apartment. Some local organizations that coordinate donations can be found here: Unwanted Goods Donation Suggestions Brochure


Why is my rental history with CHNW important?
Payment history, violations issued, and damages noted at move-out are all documented in a resident’s rental history with CHNW. When a resident moves on, prospective future landlords and property managers will reach out to CHNW to obtain information about their tenancy. A negative rental reference can impact resident’s abilities to rent elsewhere. In addition, a formal eviction or FED filing appears on credit reports and can severely impact one’s ability to rent or obtain a loan for many years.

Rules / Policies

When are quiet hours?
Quiet hours are from 10:00 pm to 8:00 am Sunday through Thursday and from 11:00 pm to 8:00 am Friday and Saturday. Generally speaking, residents are expected to keep their noise level reasonable at all times. Excessive or unnecessary noise that impacts others in the community, even outside of quiet hours, can result in a formal noise disturbance violation notice for violating the terms of the lease.

Can I smoke in my apartment?
No smoking of any kind (including, but not limited to, cigarettes, cigars, hookah, pipes, eCigarette, and marijuana) is allowed indoors or within 10 feet of the building. Please read the enclosed Smoking Policy Sheet for more information. If you wish to smoke, please do so outside at least 10 feet away from the building.

Student Services

Resident Council
CHNW was founded by students and is exclusively for students. As such, it is critical to have the voices of current tenants guiding the directions we take and decisions CHNW makes.

All CHNW programs have Resident Councils. Comprised of students representing the diversity of the communities they represent, Resident Councils meet monthly to discuss student needs and work with staff to continuously improve their communities.

Resident Council members take a leadership role in building community, improving living conditions, and organizing events at Goose Hollow. Members represent resident concerns and implement resident ideas, to create housing that is by students, for students.

Resident Council has a 10 month duration with 60-90 minute monthly meetings. While members are able to miss up to 2 meetings, participation is vital to its’ mission. Members may meet more than once a month for special event planning, meetings with CHNW staff, or other leadership opportunities.

Up to 12 members enjoy a $50-75 rent credit for their participation, plus a budget to plan fun events. Additionally, joining Resident Council helps residents sharpen their leadership skills and boost their resume.


Packages

We request that packages delivered through USPS, UPS, FedEx and other delivery services to first come to your door – if you are not home to receive them, the packages are brought to the Community Resource Center and held for you. You will receive an email notification when a package arrives for you. Packages can only be picked up during times the CRC is open. Make sure to have your ID handy when you arrive to pick up the package.


On Call Service/After Hours Line
During the hours the Leasing Office and Community Resource Center are closed, an after hours line is staffed by an on call resident ambassador.  Residents can place a call to our after hours line for emergencies such as lockouts, noise and smoking complaints, maintenance issues, and other related concerns.

Current UD Residents

As a current University District resident, do I have to sign up to be on the waitlist?

Yes! Let us know you are interesting in moving, and what unit type your prefer. You can put your name on the waitlist here: http://www.theamy.chnw.org/vacancies/

 

How do I sign up for the waitlist and how do I get priority?

Our waitlist is organized by unit type. To be placed on the waitlist, please visit our website at http://www.theamy.chnw.org/vacancies/ and press “apply now” associated with the unit type you would like to live in.

The waitlist is organized where current UD Residents have first priority. Then the general public that applies is organized by date they completed an application to be on the waitlist. Applicants may change their preferred unit type at anytime by contacting the Leasing Office. This will not affect your spot on the waitlist.

 

How is The Amy different from the University District?

The Amy is built to support community engagement. There will be more community spaces than other CHNW properties, with community kitchens, study areas and an outdoor patio.

As well The Amy prices are all inclusive. Monthly rent includes water, sewer, garbage, electricity, high-speed wifi and furniture. Current UD Residents have to pay electricity, gas, wifi and furniture separate from monthly rent.

 

Do I have to pay an application fee again?

Current UD or GH residents will not have to pay another application fee. If you are a prior resident, and it has been longer than 3 months from when you lived with CHNW, we will perform another background check and will request an application fee.

 

What does the leasing process look like for me?

When the time comes, CHNW will ask current UD Residents on The Amy waitlist to sign an execution agreement. Once we are closer to the opening date for the building, Leasing staff will ask all students moving-in, to electronically sign their lease. Residents will then need to make an appointment to grab keys from the Leasing office, for the day your lease starts. Keys will not be released without an appointment.

Due to a high volume of move-ins CHNW will have an appointment policy, requiring students to schedule a time to pick up keys with the Leasing staff.

 

What is an execution agreement?

An execution agreement is an agreement between CHNW and a resident/s. It is a written commitment that CHNW will providing a unit, and the resident intents to move in on a specific date.  

 

What happens if The Amy opening date gets pushed back, and my contract ends in the Summer?

If your contract does end, we recommend allowing it to become a month-to-month lease until plans are solidified. Our goal is to keep loyal students that would like to remain with CHNW.

 

Do I have to move all my belongings into The Amy or can I leave stuff behind?

All personal items need to be taken out of the Clay and Tiffany buildings. Residents will be charged an hourly rate for removal, if items are left in the unit.

 

Are all units furnished?

All studios are furnished with a full size murphy bed, desk, and chair. One-bedrooms come unfurnished.

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