Throughout the Spotlight Series, we highlight residents and staff to learn about their experiences at College Housing Northwest (CHNW). In this post, we will feature Kayla, who started as a Leasing Consultant at the Gem and now works at as the Student Experience Manager for CHNW.
How did you get involved with CHNW?
While attending Oregon State University, I started working as a part-time Leasing Consultant at the Gem in Corvallis. At the time I thought I wanted to be a Pharmacist, but through working with residents and staff, I came to the realization that I was more passionate about human development and higher education than my previous major.
What does it mean to be a Student Experience Manager?
As the Student Experience Manager, my job is to ensure students are having the best possible experience while living at CHNW. I listen to what students have to say and implement their feedback into the organization. A large focus of my job is assessing student programs company-wide. I work with Site Managers and other department leads to improve the quality of student